Original Research Article
DOI: https://dx.doi.org/10.18203/issn.2454-5929.ijohns20212117
Psycho-economic impact of COVID-19 pandemic on otorhinolaryngology practice in India
1Department of Otolaryngology-Head Neck Surgery, Swift Hospital, Amritsar, Punjab, India
2Hospital Networking and Quality Assurance, National Health Authority, New Delhi, India
3Department of Community Medicine and School of Public Health, Post Graduate Institute of Medical Education and Research, Chandigarh, Punjab, India
4Department of Otolaryngology-Head Neck Surgery, Indira Gandhi Medical College, Shimla, Himachal Pradesh, India
5Department of Otolaryngology-Head Neck Surgery, Government Medical College, Amritsar, Punjab, India
6Department of Community Medicine, Dr. Rajindra Prasad Government Medical College, Kangra, Himachal Pradesh, India
Received: 13 March 2021
Revised: 25 April 2021
Accepted: 30 April 2021
*Correspondence:
Dr. Prahlad Duggal,
E-mail: duggalprahlad@yahoo.co.in
Copyright: © the author(s), publisher and licensee Medip Academy. This is an open-access article distributed under the terms of the Creative Commons Attribution Non-Commercial License, which permits unrestricted non-commercial use, distribution, and reproduction in any medium, provided the original work is properly cited.
ABSTRACT
Background: COVID-19 pandemic has exposed the soft underbelly of healthcare systems across the world wherein resource limited economies seemed to have taken a greater hit. Present questionnaire-based study was done to determine the perceived threats, psychological stress and economic concerns among practicing otolaryngologists in India, facing COVID-19 pandemic.
Methods: A cross-sectional, anonymous, self-reported questionnaire-based study was carried out among otolaryngologists in India over 3 week’s period, during the first countrywide lock-down. An online questionnaire was hosted and publicized using social media. A total of 178 participants landed on the page, 73 were excluded at the first question, 105 otolaryngologists, who were allowed to proceed, completed the questionnaire.
Results: Out of 105 otolaryngologists, 57 (52.8%) worked in private-sector. Significantly (p=0.001) higher number of private doctors (66.7%) were afraid of escalated cost of running out-patient clinics compared to government doctors (33.3%). Majority (80.8%) were against performing routine surgeries during pandemic with no significant difference between private and government doctors (p=0.765). Increased stress, during this pandemic was perceived by 73.1%.
Conclusions: There were clear indications of psychological stress among the practicing otolaryngologists. Main reasons; anxiety about risk of infection for self, staff members and family, economic impact of the increased protective measures needed. It can be safely concluded based on the study that to alleviate fears of otolaryngologists in India; a comprehensive policy intervention is needed urgently, which is all the more important with the threat of a resurgence looming large over the country.
Keywords: Psycho-economic impact, COVID-19, Otorhinolaryngology practice
INTRODUCTION
A pneumonia of unknown cause detected in Wuhan, China was first reported to the World Health Organization (WHO) country office in China on 31 December 2019.1 The causative agent was found to be severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2). The outbreak was declared a public health emergency of international concern by WHO on 30 January 2020.2 WHO also advised about the possible modes of transmission and thereafter, world-wide, different national governments have issued guidelines on how to run the clinical practice with appropriate safety measures so that the health professionals can be protected from the infection. Ministry of Health and Family Welfare (MoHFW), Government of India (GoI) also issued a guidance note on the subject.3 However, the perception and practice at the ground level can be different. The present paper is an attempt to capture the perceptions and practice of those involved in delivering the care at the ground level in limited resource settings.
Practice of otorhinolaryngology (ORL) unarguably involves exposure to the anatomical regions of the body with the highest viral load.4 Fear of getting infected and attendant morbidity and mortality are bound to affect the psyche of healthcare workers, especially so in ORL.5,6
Practice of medicine in a low- and middle-income country (LMIC) like India differs from those in developed nations as public spending on health is less.7 Private sector is usually the bigger healthcare provider and social security penetration is not universal.8,9 These characteristics make economic factors more important in healthcare delivery to masses. After huge number of COVID-19 patients in China, Europe and United States, the focus got shifted to developing nations and counties like Brazil and India saw a bigger and bigger surge of COVID-19 cases on daily basis.10 After a lull and signs of pandemic passing off, the number has started rising again in India, despite an aggressive Vaccination campaign. This has in the past affected and is affecting the health of healthcare service providers where apart from pandemic related psychological stress, economics of running the clinical practice also plays on the minds of healthcare professionals. To do a ground check, authors carried out an online cross-sectional survey to assess the economic and psychological impact of COVID-19 among different partners of ORL workforce in India; a first of the kind in any developing country. With fears of a second wave giving sleepless nights to policy makers, the findings of the survey done during first wave have become all the more important.
METHODS
A cross-sectional survey was conducted amongst otorhinolaryngologists (ORLs) practicing in India by widely advertising on various social media platforms, an online hosted digital questionnaire. Participation in the anonymous survey was voluntary, an informed consent was taken from all the participants at the beginning of the survey and participants could terminate the survey at any time, they desired. The survey was conducted between 18 April 2020 and 10 May 2020. India was under lockdown since 25 March 2020. This was the time when government was contemplating on how to implement a phased un-lock, which eventually started on 08 June 2020. Hence the timing of survey coincided with the time when the ORLs must be grappling with the questions on how to restart their practice and how to reshape their standard operating procedures.
The questionnaire captured demographic parameters like age, gender and location of the practicing ORLs. It took into account the difference in risk perceptions depending upon the workplace and technical title of the respondent. Few of the questions were aimed to assess the personnel protective equipment (PPE) used by the doctors and its impact on economics of running a clinical practice. The data including the technical title/professional designation was self-reported by the participants. Validated scales to know about stress were not used as that would have made the questionnaire very long. A scale of 1 to 10 was used to measure the stress which was divided in to low (1-3), intermediate (4-7) and high (8-10) categories. The questionnaire was pretested, face and content validity was checked by the experts. The survey began with a question asking, whether you are an ORL and those who answered in negative were automatically eliminated from the survey. Data collected was exported to Microsoft excel 2013 (Microsoft corporation) software, cleaned and analyzed using statistical package for social sciences (SPSS) version 24. Proportions of different categories were estimated. Differences in proportions between groups were considered significant at 95% confidence level.
RESULTS
Online survey was completed by 105 ORLs working in 17 states in India (including states of Maharashtra, Tamil Nadu and Delhi which were having relatively higher incidence of COVID-19 infection) giving a pan country representation. No response to few questions by some respondents was taken into consideration and ‘n’ calculated for each table as per excel sheet. Majority of the participants were from private sector (52.8%), out of which 69.4% were males and 27.8% females. Public sector ORLs constituted 45.7% of the respondents. The survey got maximum response from 25-35 years age group (37.0%) followed by 46-55 years (25.0%). When queried about the position in which they were working, 46.3% were working in the position of professor/owner of the practice/consultant followed by associate professor/assistant professor/junior consultant/senior resident (30.6%) and residents (20.4%) respectively (Table 1).
Almost all the respondents (99.0%) were following one or the other COVID-19 guidelines for healthcare professionals although there was no unanimity among the participants about the source of those guidelines. When asked about whether the regular ORL out-patient department (OPD) should function during the COVID-19 pandemic, majority (69.2%) responded in negative while 30.8% were in favor. Significantly (p=0.005) higher percentage of doctors in private sector (42.9%) were in favor of running the OPD during the lockdown period as compared to those in government sector (16.7%) (Table 2).
While the reason for public health specialists being not in favor of practice may be that they receive a fixed salary whether practicing or not but on analysis why the private sector ORLs are not in favor of regular OPD during pandemic the reasons varied from having small clinic area (p=0.012) to unavailability of in house COVID-19 testing (p=0.004) and treatment facilities (p=0.001) (Table 3). Greater number (75.0%) of respondents were of the opinion that triage clinic outside the OPD should be run even after the end of lock down.
While 61.1% respondents were using one or the other PPE, escalated cost of running OPD due to these measures caused worry to two third (66.7%) of the respondents even though in case of 69.9% of the participants, hospitals were bearing the cost of PPE. Significantly (p=0.001) higher number of private doctors (66.7%) feared about escalated cost of running OPD due to safety measures compared to government doctors (33.3%) (Table 2). N95 masks (52.8%) followed by gloves (50.9%) and face shield (37.0%) were respectively the most frequently used PPE by the ORLs who participated in the survey.
On being queried about whether routine surgeries should be performed or not during the COVID-19 pandemic, majority said no (80.8%) while 8.7% said government should issue directions on the subject and the difference between the government and private sector doctors was not significant (p=0.765). High viral load in ENT region and fear of own or staff getting infection was the most important reason (67.6%) for not favoring routine surgeries during COVID-19 pandemic. A statistically significant fear of escalated cost of working during COVID-19 pandemic due to various safety measures was found in ORLs working in private sector as compared to those in government sector (p=0.001) (Table 2). Majority of the doctors (71.3%) were performing emergency procedures during the pandemic, and most of them (57.4%) were using PPE during emergency procedures as a safeguard for preventing infection to themselves.
As healthcare providers, 73.1% of the ORLs perceived increased stress during this pandemic. Significantly (p=0.017) higher proportion of professors/associate professors/consultants (31.8%) and junior residents (30%) had high level of stress as compared to associate/assistant professors/junior consultants (18.5%). The difference in stress levels among the government and the private sector doctors was not significant (p=0.765) (Table 4).
DISCUSSION
COVID-19 pandemic has posed a huge medical challenge about which there is awareness in society, but social and economic facets of the challenge also have to be kept in mind while devising strategies to deal with it.11 LMIC like India are struggling in their fight against COVID-19 pandemic as number of infected during first wave rose with each passing day and now a second wave is threatening to engulf society.10 India is again showing an uptrend in five day moving average of the daily confirmed new cases, aptly necessitating the need to ponder over the results of this study. The current pandemic has stretched public health system with strains on man, money and material, especially the supply chains of PPE kits in every affected country.12 LMIC usually have a shortfall of public spending on healthcare and beyond doubt this pandemic is stretching the already strained healthcare system in these countries.7,13 With out-of-pocket expenditure forming a significant part of total healthcare budget, there is no doubt that the pinch is being felt by patients and healthcare providers alike.14 Large population, disease with high infective potential, escalating number of cases and scarcity of resources makes fight with COVID-19 in India and other LMIC, unique in many ways.
High level of awareness about ‘COVID guidelines’ among ORLs who participated in the survey goes along the expected lines, with the extensive mass media exposure this pandemic has got across the globe.15,16 Lack of unanimity among participants about source of these guidelines underlines the need for a set of comprehensive guidelines addressing the practical, psychological and economical aspects of ORL practice in limited resource settings. These guidelines can be issued by one of the professional association or the statutory body like Medical Council of respective country or Ministry of Health.
Ear, nose and throat (ORL) doctors were among the first medical victims in Wuhan and according to press reports, ORL doctors continue to die as a consequence of contacting the infection during patient care.17 Undoubtedly majority of ORL in the present survey were not in favor of opening up of regular OPDs during the lockdown. However among those who favored opening up, private doctors comprised significantly higher number, possibly explained by poor financial reserves of private healthcare establishments across the country.18 Apart from the popular perception of no pressure of resource generation on government doctors there can be another reason for government doctors not favoring regular OPDs; overcrowding in government hospital out-patient-departments in India, thereby making it difficult to follow social distancing norms. Infective potential of asymptomatic COVID-19 patients with possibility of getting infection and potential transmission to family members emerged as the major fear amongst ORLs in this survey. Similar fears for own and family member’s life have been reported by various authors in the present pandemic as well as previous epidemics like SARS.19 In house facility for COVID testing and treatment are the most significant factors that can alleviate the fear of ORL responding to the survey. Hence it will be safe to conclude that widespread availability of testing and treatment can go a long way in removing the fear amongst practicing ORL in India. With public and private sector combining their efforts, these figures have attained a comparable status to the figures reported by various other counties.
This survey has found that majority of ORL are aware that ENT examination and surgeries carry high risk of viral exposure due to proximity and aerosol generation but still they are using only gloves and N95 mask as protective gear. They are not in favor of running routine out-patient-departments till they get adequate personal protective kits, to safeguard themselves against the infection. Despite the shortage of PPEs and cost escalation, majority are performing emergency procedures, few even without proper personal protective kits. Apart from high professional commitment this may also indicate an initial severe crunch in availability and affordability of PPEs in India.
Cost of treatment remains an important factor for those working in private sector compared to government sector as Indian healthcare system is very price sensitive because of out of pocket expenses by large section of population.14,21Almost in every LMIC various reports in media have pointed to initial acute shortage and poor quality of PPE both in government and private sector, this might be adding to the fear of the ORLs.22,23 Similar reports of short supply and rationing of PPE for protection of healthcare workers have come from various other countries also.24-26 Long term interventions at strengthening the PPE supply chain at affordable cost have to be considered by the policy makers to tide over this crisis as well as prepare for any future outbreaks of diseases.
The cost of PPE is being borne by hospitals, which will strain the economic equation in a price sensitive setting, thus adding to the stress of those working as healthcare professionals. There are large numbers of reports coming regarding the poor financial conditions of private hospitals irrespective of the size of hospital. There are also demands of a relief package for healthcare industry in India as their balance sheets are being stretched.18 Even in United States and Europe, along with fear of overwhelming of healthcare infrastructure by sheer numbers, affordability of COVID-19 treatment by the patients and the financial viability of the private healthcare providers has added another dimension to the problem.27 In countries with limited resources, every policy intervention needs to take into account these factors so as to win war against COVID-19.The higher stress levels among the senior most and junior most doctors as compared with the middle level doctors, observed in this study, can be explained by the fact that the senior doctors have the responsibility of carrying out the services despite hospitals facing financial difficulties and deficiencies in the supply chain related to PPE, and the junior most ORLs are the frontline doctors and would be examining the patient first of all and thus have higher risk of contracting the infection.
The strength of this study is that this is the first such study from India that provides the evidence on psychological and economic impact of the COVID-19 pandemic among ORLs.
However, the study sample is small (105), larger studies with representative samples need to be planned to give generalizable results which will be helpful in devising strategies to effectively fight against the second or any future waves of this pandemic or any similar future pandemic. The study was conducted between 18 April 2020 and 10 May 2020, these were the early days of the pandemic and the ORLs may not be well prepared by this time. Since the study is based on an online questionnaire, there may be a bias against the less techno savvy participants. Still it presents a window into the minds of an important section of the health workforce and can be the basis of policy interventions required to deal with future waves and similar potential pandemics in future.
CONCLUSION
With number of COVID-19 cases shooting up all over the world and countries going in for a gradually opening lockdown, it is all the more important to assess the psyche of ORLs in the country who are at the forefront in out-patients. With third world heading for a long drawn battle in this pandemic, adequate supply of affordable PPE with freely available economical COVID testing facilities are the need of the hour to instill confidence in the frontline workforce especially in low to middle income countries who are facing stressful situations during the ongoing pandemic. Apart from the present pandemic related fears faced by specialty doctors in developed counties, ORLs in India and other LMIC are also feeling the stress of keeping their clinical practice financially viable. All-inclusive comprehensive guidelines and policy interventions alleviating the apprehensions of both government and private doctors, dealing with clinical, psychological and economical issues concerning the specialty are the need of the hour and will also help in preparation for dealing with any future disease outbreaks.
Funding: No funding sources
Conflict of interest: None declared
Ethical approval: The study was approved by the Institutional Ethics Committee
REFERENCES
- 1. World Health Organization (WHO). WHO Timeline - COVID-19. Geneva: WHO. 2020. Available at: www.who.int/news-room/detail/27-04-2020-who-timeline---covid-19. Accessed on 10 February 2021.
- 2. World Health Organization (WHO). WHO Timeline - COVID-19. Geneva: WHO. 2020. Available at: www.who.int/news-room/detail/27-04-2020-who-timeline---covid-19. Accessed on 10 February 2021.
- 3. Ministry of Health & Family Welfare (MoHFW), Government of India. Enabling Delivery of Essential Health Services during the COVID 19 Outbreak: Guidance note. New Delhi: MoHFW. 2020. Available at: https://www.mohfw.gov.in/pdf/EssentialservicesduringCOVID19updated0411201.pdf. Accessed on 10 February 2021.
- 4. Boccalatte LA, Larrañaga JJ, Perez Raffo GM, Teijido CA, Fornari GG, Staneloni MI, et al. Brief guideline for the prevention of COVID-19 infection in head and neck and otolaryngology surgeons. Am J Otolaryngol. 2020;102484.
- 5. Goulia P, Mantas C, Dimitroula D, Mantis D, Hyphantis T. General hospital staff worries, perceived sufficiency of information and associated psychological distress during the A/H1N1 influenza pandemic. BMC Infect Dis. 2010;10:322.
- 6. Greenberg N, Docherty M, Gnanapragasam S, Wessely S. Managing mental health challenges faced by healthcare workers during covid-19 pandemic. BMJ. 2020;368:1211.
- 7. Jakovljevic M, Timofeyev Y, Ekkert NV, Fedorova JV, Skvirskaya G, Bolevich S, et al. The impact of health expenditures on public health in BRICS nations. J Sport Health Sci. 2019;8(6):516‐9.
- 8. Bhattacharjee A, Shin JK, Subramanian C, Swaminathan S. Healthcare investment and income inequality. J Health Econ. 2017;56:163‐77.
- 9. Sengupta A, Nundy S. The private health sector in India. BMJ. 2005;331(7526):1157‐8.
- 10. Sharma M, Sharma S. The Rising Number of COVID-19 Cases Reflecting Growing Search Trend and Concern of People: A Google Trend Analysis of Eight Major Countries. J Med Syst. 2020;44(7):117.
- 11. Lüers J, Klußmann JP, Guntinas-Lichius O. The COVID 19 pandemic and the ENT specialist area: What is currently important? Laryngo Rhino Otol. 2020;99(5):287-91.
- 12. Jessop ZM, Dobbs TD, Ali SR, Combellack E, Clancy R, Ibrahim N, et al. Personal Protective Equipment (PPE) for Surgeons during COVID-19 Pandemic: A Systematic Review of Availability, Usage, and Rationing. Br J Surg. 2020;10.
- 13. Kastor A, Mohanty SK. Disease-specific out-of-pocket and catastrophic health expenditure on hospitalization in India: Do Indian households face distress health financing? PLoS One. 2018;13(5):e0196106.
- 14. Lahariya C. 'Ayushman Bharat' Program and Universal Health Coverage in India. Indian Pediatr. 2018;55(6):495‐506.
- 15. Codish S, Novack L, Dreiher J, Barski L, Jotkowitz A, Zeller L, et al. Impact of mass media on public behavior and physicians: an ecological study of the H1N1 influenza pandemic. Infect Control Hosp Epidemiol. 2014;35(6):709‐16.
- 16. Lai J, Ma S, Wang Y, Cai Z, Hu J, Wei N, et al. Factors Associated With Mental Health Outcomes Among Health Care Workers Exposed to Coronavirus Disease 2019. JAMA Netw Open. 2020;3(3):e203976.
- 17. Michel O. BK 3101: COVID-19-Infektion des HNO-ArztesistBerufskrankheit, keinArbeitsunfall [BK 3101: COVID-19 infection of the ENT physician is an occupational disease, not an occupational accident]. HNO. 2020;68(6):444‐6.
- 18. BW Online Bureau. COVID-19 Pandemic Leaves The Private Healthcare Sector In Financial Distress: FICCI-EY Study. Available at: http://www.businessworld.in/article/COVID-19-Pandemic-Leaves-The-Private-Healthcare-Sector-In-Financial-Distress-FICCI-EY-Study/16-04-2020-189321/. Accessed on 10 February 2021.
- 19. Goulia P, Mantas C, Dimitroula D, Mantis D, Hyphantis T. General hospital staff worries, perceived sufficiency of information and associated psychological distress during the A/H1N1 influenza pandemic. BMC Infect Dis. 2010;10:322.
- 20. Menon S. Coronavirus: India is turning to faster tests to meet targets. Available at: https://www.bbc.com/news/world-asia-india-53609404. Accessed on 10 February 2021.
- 21. National Health Systems Resource Centre. National Health Accounts 2014-15. Ministry of Health and Family Welfare, Nirman Bhawan, New Delhi. 2017. Available at: https://main.mohfw.gov.in/sites/default/files/NHA_Estimates_Report_2015-16_0.pdf. Accessed on 10 February 2021.
- 22. Didyala A. Surgeons body worried over PPE quality in India. Available at:
- 23. http://timesofindia.indiatimes.com/articleshow/75362849.cms?utm_source=contentofinterest&utm_medium=text&utm_campaign=cppst. Accessed on 10 February 2021.
- 24. Nair S. Covid-19 in Karnataka: Shortage of PPE kits, unequal distribution of resources put health workers in line of fire. Available at: https://www.firstpost.com/india/covid-19-in-karnataka-shortage-of-ppe-kits-unequal-distribution-of-resources-put-health-workers-in-line-of-fire-8380791.html. Accessed on 10 February 2021.
- 25. Artenstein AW. In Pursuit of PPE. N Engl J Med. 2020;382(18):e46.
- 26. Mandrola J. COVID-19 e dispositivi di protezioneindividuale: qualcuno di noimorirà per la lorocarenza [CoViD-19 and PPE: some of us will die because of the shortage.]. Recenti Prog Med. 2020;111(4):183.
- 27. Rowan NJ, Laffey JG. Challenges and solutions for addressing critical shortage of supply chain for personal and protective equipment (PPE) arising from Coronavirus disease (COVID19) pandemic - Case study from the Republic of Ireland. Sci Total Environ. 2020;725:138532.
- 28. Khullar D, Bond AM, Schpero WL. COVID-19 and the Financial Health of US Hospitals. JAMA. 2020;323(21):2127-8.