Publication:

Evaluating the effectiveness of communication skills teaching in phase II MBBS students of a tertiary care teaching hospital in Northern India

Background Communication skills are an essential component of medical practice and are incorporated into undergraduate training through AETCOM modules. This study evaluated the effectiveness of structured communication skills teaching among Phase II MBBS students.

Methods This educational intervention study was conducted among phase II MBBS students at Government Medical College, Jammu. Students underwent pre-intervention assessment, followed by structured training using AETCOM Module 2 through lectures and role-play. Post-intervention assessment was done using the Kalamazoo essential elements communication checklist (KEECC-A) and Communication Skills attitude scale. Data were summarized using frequencies and percentages.

Results A total of 168 Phase II MBBS students participated in the communication skills training and attitude assessment. Post-intervention, students demonstrated a more positive attitude towards communication skills, with the majority recognizing communication as an essential component of effective medical practice and an important competency alongside medical knowledge. Kalamazoo essential elements communication checklist assessment was completed by 145 students which revealed strongest performance in information gathering, information sharing, and relationship building. However, comparatively lower performance was observed in understanding patient and family perspectives, reaching agreement, providing closure, and demonstrating empathy, indicating areas requiring further reinforcement.

Conclusions Structured communication skills training improves attitudes and competencies among medical students. Early integration of such training is essential for effective patient care.